Terms of Use and Privacy Policie

Terms of Use of this website

A 1 Solutions, LLC,
provides its services to you subject to the following
“Terms of Use and Privacy Policies”
If you visit or shop at a1solutions.com,
you accept these conditions.
Please read them carefully.

The information provided by a1solutions.com on this site or by employees by phone, fax or other transmission medium including any internet links to this site, is for educational and information purposes only and should not be interpreted as a recommendation for a specific treatment plan, product, course-of-action or medical treatment.

A1solutions.com does not provide specific medical advice, is not engaged in providing medical or professional services and does not endorse any medical or professional service obtained through or by any links to this site. Use of A1solutions.com does not replace medical consultations with a qualified health or medical professional to meet the health and medical needs of you or a loved one.

You exercise your own judgment when purchasing any product on this website. Please check with a physician or healthcare professional if you suspect you are ill. Please review this Terms of Use and Privacy Policies before using this website and from time to time since the Terms of Use and Privacy Policies may be updated or changed periodically.

A1solutions.com makes no representation that information, products, programs or services referenced on this website are available, appropriate or legal in any country or region outside the USA. Those who choose to access this website are solely responsible for compliance with local applicable law.

A1solutions.com is providing this site on an “as is” basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, including warranties of merchantability or fitness for a particular use.

Neither a1solutions.com nor any of its directors, employees, or agents will be liable for damages of any kind arising out of or in connection with the use of this site, including compensatory, direct, indirect or consequential damages.

The provisions of this agreement are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions.

For more information, please read our Disclaimer, Privacy Policy, Shipping Policy or Contact Us

Privacy Policy

Overview

We so not sell, rent or share personal information with any third party. The information you give us is totally confidential, and will not be sold or given to any individual or company or organization under any circumstance.

Shipping Policies - A 1 Solutions.com does not currently ship internationally

All items ordered from a1solutions.com will be shipped just as soon as possible.

Progressive Labs products are shipped from their laboratory in Texas. They choose the carrier, usually UPS unless you only submit a P O Box for an address, then they ship USPS Priority mail on regular sized shipments. Charge for shipping most orders of Progressive Lab products is $7.95 per order. Large orders of heavier items, i.e. several 16 oz items, will incur extra shipping fees that will be charged separately. If this will be necessary, we will email you with the amount of the shipping charge and hold the order until we receive your permission for the extra charge.

Enerjoy Radiant heat products are shipped from the manufacturer on the east coast of the USA. Most of the radiant panels are custom manufactured for our customers. Your order will be shipped just as soon as it is made, depending on the backlog of orders at the factory, and that can take up to two weeks to ship. Some popular sized panels are manufactured ahead and will be shipped within the week they receive our order for you.

Plant Health products manufactured by Tainio Technology & Technique are drop-shipped from their lab in Cheney, Washington. Their team ships efficiently, using either FedEx Ground or UPS, depending on the destination. For larger, commercial shipments, if it is more economical, they use commercial trucking. They customize the shipping method to suit your specific order, location and preferences.

Most other products offered on our website are shipped from our facility in Washington State. We choose between UPS and USPS Priority, depending on the weight and distance. If you have a carrier preference, please email your request to info@a1solutions.com

Washington State Sales Tax

Washington state sales tax at the rate of 7.6% is applied to all orders shipped to addresses in the state of Washington.

Returns Policies

Order Cancellation.

You may cancel any order you place on our shopping cart any time before it is processed. Our shopping cart does not charge your credit card immediately when your order is placed so if you send a cancellation email, referencing the order number, we can usually catch that order before the charge is run. This information can also be given by calling us at 1-888-327-6868. We are near the phone only before noon, but always check the messages before we process any orders. If you would rather fax the cancellation, please send it to: 1-509-738-6248.

Order Returns

You may return any item to the original shipper within 20 days of shipping under the following circumstances.

Item was received in damaged condition or was defective
Incorrect item was shipped (not what you actually ordered)
Item is in new condition with original packaging.

We are sorry but we cannot accept returns of phototherapy devices unless there are shipping damages or the item does not operate. Since these items are usually used on bare skin, we cannot accept used units.

You will need an Return Merchandise Authorization code before returning any item to us. Please contact us for that code.
Items will be returned to the firm that shipped them but there will be no refund without an RMA from info@a1solutions.com .
Return shipping charges are not reimbursed and original shipping charges are not refundable except in the case of defective or damaged merchandise or mistakes in filling the order.


Toll-Free Voice Line - Monday - Friday, 9 A M - Noon (Pacific) 1-888-327-6868 We Return Calls ASAP other hours If you prefer, fax your orders to: 1-509-738-6248 Email us anytime! info@a1solutions.com - (that is a-one solutions)		All Charges are completed in our office. No 3rd party handles your information.

Disclaimer
Statements on A1solutions.com website (including product descriptions and pictures) are provided for educational and informational purposes only and have not been evaluated by the Food and Drug Administration.
These products are not intended to diagnose treat, cure, or prevent any disease.

Please consult your own physician or appropriate healthcare provider about the applicability of any options or recommendations with respect to your own symptoms or medical conditions. The material on this site not intended to be a substitute for consultation by a healthcare provider.

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